Tag Archives: sustainability

Sustainability Hits Top Five CEO Challenges

Posted by Harry Hertz, the Baldrige Cheermudgeon In the recently released Conference Board Report, CEO Challenge 2015, sustainability was listed among the top five challenges for the first time. Although it was in the top five, there were regional differences, … Continue reading

Posted in Baldrige Excellence Framework (Criteria) | Tagged , | 1 Comment

More Insights on How Award Recipients Lead

Posted by Dawn Marie Bailey In “Award Recipients Respond on How They Lead,” we shared insights from 2013 Baldrige Award recipient seniors leaders related to their journeys to excellence. There was so much thoughtful reflection that it couldn’t fit in … Continue reading

Posted in Award Process, Events, and Training, Award Recipients, Baldrige Excellence Framework (Criteria), Community, Uncategorized | Tagged , , , , , , , | 3 Comments

Can We Ignore Climate Change?

Posted by Harry Hertz, the Baldrige Cheermudgeon Last week the quadrennial U.S. National Climate Assessment was issued. Although the report is 840 pages long, the conclusion is clear. It is stated in the very first sentence: “Climate change, once considered … Continue reading

Posted in Baldrige Excellence Framework (Criteria), Sector Focused | Tagged , | 8 Comments

How to Survive and Thrive

Posted by Pamela Wong During our recent examiner training, Harry Hertz was asked a question: what is the single, most important factor for a high-performing organization? His response was unequivocal: leadership. In fact, item 1.1 (Senior Leadership) of the Baldrige Criteria scored … Continue reading

Posted in Award Recipients | Tagged , , , , , | 3 Comments

Power Outages and Customer Service

Posted by Zara Brunner The Baldrige Cheermudgeon is rubbing off on me.  It’s my time to rant.  For those of you who live in the Montgomery County Maryland area or who heard about our barrage of power outages, you can probably relate. This summer … Continue reading

Posted in Community, Uncategorized | Tagged , , , , , | 4 Comments