Tag Archives: strategy

All Organizations Are Imperfect in Their Own Way

Posted by Harry Hertz, the Baldrige Cheermudgeon Even the best organizations are imperfect. High-performing organizations strive for six sigma performance, but that is striving for 3.4 defects per million opportunities. So even this holy grail still admits to and even … Continue reading

Posted in Baldrige Criteria, Business, Operations Focus, Strategic Planning, Uncategorized | Tagged , , , | 5 Comments

It’s Time to Focus on Stratovation

Posted by Harry Hertz, the Baldrige Cheermudgeon I have always been fascinated by new words. A few years ago Larry Potterfield, the Founder and CEO of Baldrige Award recipient MidwayUSA shared one of his “words”: voluntold. Voluntold is helping people … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Leadership, Operations Focus, Strategic Planning, Uncategorized | Tagged , , , , | 1 Comment

Follow the Fellows

Posted by Harry Hertz, the Baldrige Cheermudgeon I returned last week from the second meeting with the first cohort of Baldrige Executive Fellows and I come back cheering and truly energized. What a wonderful group of executives, what a rich learning … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Events, Leadership, Performance Results, Strategic Planning | Tagged , , , , , , | Leave a comment

Everything Important for Strategic Planning I learned in Quantum Physics Class

Posted by Harry Hertz, the Baldrige Cheermudgeon (or Baldrige Geek this week) I have seen the future and it’s name is agility. According to a just released McKinsey study of 1,416 executives around the globe, there are four strategically important global … Continue reading

Posted in Baldrige Director, Strategic Planning | Tagged , , , , , | 5 Comments

The Frustration of a Couch Coach

Posted by Harry Hertz, the Baldrige Cheermudgeon So, I’ll admit it, I am a die-hard Washington Redskins football fan. Even through this spell of lean years, and it has been a long one, I have suffered through the losses and … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Leadership, Strategic Planning | Tagged , , , | 14 Comments