Tag Archives: strategy

Ethics: Is the Onus on Business?

Posted by Harry Hertz, the Baldrige Cheermudgeon I recently read the 2017 Edelman Trust Barometer Global Report. This study, in its 17th cycle in 2017,  consisted of an online survey of over 33,000 respondents in 28 countries  during the months … Continue reading

Posted in Baldrige Criteria, Business, Leadership, Nonprofit, Uncategorized | Tagged , , , , , , , | 7 Comments

All Organizations Are Imperfect in Their Own Way

Posted by Harry Hertz, the Baldrige Cheermudgeon Even the best organizations are imperfect. High-performing organizations strive for six sigma performance, but that is striving for 3.4 defects per million opportunities. So even this holy grail still admits to and even … Continue reading

Posted in Baldrige Criteria, Business, Operations Focus, Strategic Planning, Uncategorized | Tagged , , , | 5 Comments

It’s Time to Focus on Stratovation

Posted by Harry Hertz, the Baldrige Cheermudgeon I have always been fascinated by new words. A few years ago Larry Potterfield, the Founder and CEO of Baldrige Award recipient MidwayUSA shared one of his “words”: voluntold. Voluntold is helping people … Continue reading

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Follow the Fellows

Posted by Harry Hertz, the Baldrige Cheermudgeon I returned last week from the second meeting with the first cohort of Baldrige Executive Fellows and I come back cheering and truly energized. What a wonderful group of executives, what a rich learning … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Events, Leadership, Performance Results, Strategic Planning | Tagged , , , , , , | Leave a comment

Everything Important for Strategic Planning I learned in Quantum Physics Class

Posted by Harry Hertz, the Baldrige Cheermudgeon (or Baldrige Geek this week) I have seen the future and it’s name is agility. According to a just released McKinsey study of 1,416 executives around the globe, there are four strategically important global … Continue reading

Posted in Baldrige Director, Strategic Planning | Tagged , , , , , | 5 Comments