Tag Archives: Six sigma

On the Road Again…with a Mission

Posted by Harry Hertz, the Baldrige Cheermudgeon This past week I had the pleasure of attending two national conferences: the Congress on Healthcare Leadership, sponsored by the American College of Healthcare Executives (ACHE) and the SEPG conference, sponsored by the Software … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Examiners, Customer Focus, Health Care, Measurement, Analysis, and Knowledge Management, Operations Focus | Tagged , , , , , , | 6 Comments