Tag Archives: Quest for Excellence

The Exceptional Student Focus of a 2015 Baldrige Award-Winning School

By Christine Schaefer The Charter School of San Diego (CSSD)—part of the public school district of San Diego County—provides a personalized education program for each of the approximately 4,000 students it serves annually. The school’s exceptional focus on individual students … Continue reading

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Tips from Five Baldrige Award-Winning Organizations

By Christine Schaefer Every fall and every spring, Baldrige Award recipients openly share their best practices with other organizations that want to improve their performance. This sharing and learning happens at two regional conferences in September and at the annual Quest … Continue reading

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Leadership Practices and Paths of the 2015 Baldrige Award Recipients (Part 1)

By Christine Schaefer With the Baldrige Performance Excellence Program’s 28th Annual Quest for Excellence® Conference currently underway, national role models in every sector are showcasing their best practices. They’re also sharing candid stories of their organization’s “journeys” of improvement using … Continue reading

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How a Role-Model Health System Gets and Grows the Workforce It Needs

Posted by Christine Schaefer Health care organizations must have effective approaches to build and maintain a workforce with the skills to meet patients’ needs. Baldrige Award-winning St. David’s HealthCare Senior Vice President of Human Resources Richard Lowe outlined the St. … Continue reading

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Insights from Leaders of 2014 Baldrige Award Winners (Part 1)

Posted by Christine Schaefer “If we’re not getting better faster than our competitors, then we’re losing ground.” (Scott McIntyre, PricewaterhouseCoopers (PwC) Public Sector Practice [PSP] US Leader) “Values are really the culture of our organization.” (David Huffstutler, St. David’s HealthCare … Continue reading

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