Tag Archives: Quest for Excellence Conference

Insights on Leadership (from Insights Columns)

By Christine Schaefer Since its inception in 2010, the online column Insights on the Road to Performance Excellence—written by Baldrige Program Director Emeritus Harry Hertz—has frequently received more web hits per month than any other page on the site. Particularly … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Events | Tagged , , | Leave a comment

How a Small Textile Distributor Became a Leading Innovator in Its Industry

Posted by Christine Schaefer During the Baldrige Program’s recent Quest for Excellence® Conference, Momentum Group, a 2016 Baldrige Award recipient, described key practices that have helped it become a leading innovator in its industry. Momentum Group Design Director Shantel McGowan … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Events, Customer Focus, Small Business | Tagged , | Leave a comment

It’s Like Sampling and Buying Jam

Posted by Harry Hertz, the Baldrige Cheermudgeon This is about strategic thinking. However, I need to preface it with a story. It all started with an NPR broadcast recently that discussed data from a TED talk by Sheena Iyengar. In … Continue reading

Posted in Baldrige Criteria, Business, Operations Focus, Performance Results, Strategic Planning | Tagged , , , , | 4 Comments

Leadership Practices of 2016 Baldrige Award Recipients: Momentum Group

Posted by Christine Schaefer During the Baldrige Performance Excellence Program’s 29th Annual Quest for Excellence® Conference this week, national role models in every sector showcased their best practices. Following is the last of four blogs on the leadership presentations of … Continue reading

Posted in Baldrige Award Recipients, Baldrige Events, Leadership, Small Business | Tagged , | 1 Comment

Leadership Practices of 2016 Baldrige Award Recipients: Don Chalmers Ford

Posted by Christine Schaefer

Posted in Baldrige Award Recipients, Baldrige Events, Leadership, Small Business | Tagged , | 2 Comments