Tag Archives: process failure

Retiring Is Not for the Faint of Heart

Posted by Harry Hertz, the Baldrige Cheermudgeon For those who have read my Blogrige posts in the past, I am glad to be back. I am enjoying my retirement, including the opportunity to continue supporting the Baldrige Program, while my … Continue reading

Posted in Baldrige Criteria, Business, Customer Focus, Measurement, Analysis, and Knowledge Management, Operations Focus, Uncategorized | Tagged , | 9 Comments