Tag Archives: Pewaukee School District

Want to Improve Education? Why Process Management Matters

By Christine Schaefer Since Pewaukee School District in Wisconsin earned a Baldrige Award in 2013, its superintendent, JoAnn Sternke, has often conveyed the benefits of the Baldrige Excellence Framework for U.S. education organizations. Through her presentations at best-practice-sharing conferences and … Continue reading

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School Boards and the Baldrige Framework = Excellent Results

By Christine Schaefer The 2013 Baldrige Award-winning Pewaukee School District of Wisconsin began using the Education Criteria for Performance Excellence (part of the Baldrige Excellence Framework) at the prompting of a school board member, according to its superintendent, JoAnn Sternke. Larry … Continue reading

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Where Success Isn’t an Accident: Process Management Tips from a Baldrige Award-Winning School District

By Christine Schaefer As superintendent of the Baldrige Award-winning Pewaukee School District, JoAnn Sternke is widely considered an expert on systematic process management (among other areas addressed by the Baldrige Excellence Framework). Sternke is frequently asked to share her district’s … Continue reading

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What Your Board of Directors Needs to Get Better

Posted by Christine Schaefer   What does a high-performing board of directors do? A McKinsey Quarterly article published in April described a progression in the scope of activities of governance boards reflecting higher levels of engagement. Authors Chinta Bhagat and … Continue reading

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Where Being Small Supports a Strong Customer Focus

Posted by Christine Schaefer The community of the Baldrige Award-winning Pewaukee School District (located 21 miles outside Milwaukee, Wisconsin) dates to the 19th century. In that era, a pioneering settler from Vermont named Asa Clark taught school in his house. … Continue reading

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