Tag Archives: Lean

Got MUDA 無駄?

Posted by Dawn Marie Bailey Why should and how might an organization integrate the Lean methodology with the Baldrige Criteria for Performance Excellence? When I asked Pattie Skriba, vice president, Business Excellence, of Advocate Good Samaritan Hospital, a 2010 Baldrige … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Health Care, Leadership, Performance Results, Uncategorized | Tagged , , , , , , | 1 Comment

On the Road Again…with a Mission

Posted by Harry Hertz, the Baldrige Cheermudgeon This past week I had the pleasure of attending two national conferences: the Congress on Healthcare Leadership, sponsored by the American College of Healthcare Executives (ACHE) and the SEPG conference, sponsored by the Software … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Examiners, Customer Focus, Health Care, Measurement, Analysis, and Knowledge Management, Operations Focus | Tagged , , , , , , | 6 Comments

Taking Lean to the Restroom Is Going too Far!

Posted by Harry Hertz, the Baldrige Cheermudgeon OK, I have been cheering a good bit lately; it is time to remember that I am also a “mudgeon.” We are looking critically at key processes in the Baldrige Program for opportunities … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Customer Focus, Operations Focus | Tagged , , , | 10 Comments