Tag Archives: Leadership

What Your Board of Directors Needs to Get Better

Posted by Christine Schaefer   What does a high-performing board of directors do? A McKinsey Quarterly article published in April described a progression in the scope of activities of governance boards reflecting higher levels of engagement. Authors Chinta Bhagat and … Continue reading

Posted in Baldrige Criteria, Business, Education, Health Care, Leadership | Tagged , , , , , , | Leave a comment

Baldrige Competitiveness in Puerto Rico

Posted by Dawn Marie Bailey Small businesses in Puerto Rico are becoming more competitive, more sustainable, more global, and many of them have Carmen Martí and the Baldrige Criteria to thank. For three years, the Puerto Rico Small Business and … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Small Business, Uncategorized | Tagged , , , , , , | 3 Comments

The Secret to 40 Years of Manufacturing Success

Posted by Dawn Marie Bailey In 1974, University of Texas machinist Lee Brumit saw an opportunity to start his own company for precision manufacturing, so he borrowed $1,100 to buy a used machine to make parts out of his garage. … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Leadership, Manufacturing, Performance Results, Uncategorized, Workforce Focus | Tagged , , , , , , | 3 Comments

Would the Founding Fathers Have Embraced Baldrige?

Posted by Dawn Marie Bailey A recent blog aimed at Federal government employees really caught my interest. “A Government Program That Has Withstood the Test of Time” written by Timothy J. Clark highlights how the Baldrige Criteria can be used within … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Leadership, Measurement, Analysis, and Knowledge Management, Nonprofit, Operations Focus, Performance Results, Uncategorized | Tagged , , , , | 3 Comments

More Great Insights from Harvard’s Kanter

Posted by Dawn Marie Bailey In a keynote address at the Baldrige Program’s recent Quest for Excellence® Conference, Dr. Rosabeth Moss Kanter shared key insights in the form of five of her favorite mantras. Friday we shared the first two; following … Continue reading

Posted in Baldrige Criteria, Business, Education, Health Care, Leadership, Performance Results, Uncategorized | Tagged , , , , | 1 Comment