Tag Archives: ISO 9000

Baldrige and ISO QMS: A Complementary Relationship

Posted by Christine Schaefer How is a company to decide whether to use the Baldrige Criteria for Performance Excellence, the International Organization for Standardization (ISO) 9001: 2008 Quality Management System (QMS), or both? To explore some key distinctions between the … Continue reading

Posted in Baldrige Criteria, Business, Customer Focus, Leadership, Manufacturing, Operations Focus, Strategic Planning, Workforce Focus | Tagged | 10 Comments

On the Road Again…with a Mission

Posted by Harry Hertz, the Baldrige Cheermudgeon This past week I had the pleasure of attending two national conferences: the Congress on Healthcare Leadership, sponsored by the American College of Healthcare Executives (ACHE) and the SEPG conference, sponsored by the Software … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Director, Baldrige Examiners, Customer Focus, Health Care, Measurement, Analysis, and Knowledge Management, Operations Focus | Tagged , , , , , , | 6 Comments