Tag Archives: ethics

A Time for All of Us to “Pardon the Turkey”

Posted by Harry Hertz, the Baldrige Cheermudgeon Once again this Thanksgiving, the President carried out the ritual of pardoning the White House turkey.  It caused me to wonder about the history behind this annual ritual. As I soon learned, the … Continue reading

Posted in Baldrige Criteria, Uncategorized | Tagged , , , | 2 Comments

A Systems Perspective to Leadership and Strategy

Posted by Harry Hertz, the Baldrige Cheermudgeon I recently read a summary of an interview with Wharton Professors Harbir Singh and Mike Useem. The interview relates to their new book, The strategic leaders roadmap. In the book they contend that … Continue reading

Posted in Baldrige Criteria, Customer Focus, Leadership, Strategic Planning, Uncategorized, Workforce Focus | Tagged , , , , , | 2 Comments

Baldrige Philosophy Adopted and Adapted

Posted by Harry Hertz, the Baldrige Cheermudgeon In a recent conversation with Gary Floss, a former chair of the Baldrige Panel of Judge and current Alumnus Examiner, I learned about the work of Arnie Weimerskirch and the Veritas Institute at … Continue reading

Posted in Baldrige Criteria, Business, Health Care | Tagged , , , , , , | 1 Comment

What Do Science and Business Have in Common?

Posted by Harry Hertz, the Baldrige Cheermudgeon A recent article in the New York Times reported a sharp rise in the number of retractions of scientific papers in leading technical journals and called for reforms in the conduct and administration … Continue reading

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How to Survive and Thrive

Posted by Pamela Wong During our recent examiner training, Harry Hertz was asked a question: what is the single, most important factor for a high-performing organization? His response was unequivocal: leadership. In fact, item 1.1 (Senior Leadership) of the Baldrige Criteria scored … Continue reading

Posted in Baldrige Award Recipients, Baldrige Director, Leadership | Tagged , , , , , | 3 Comments