Tag Archives: ethics

Yes, You Can Learn about Ethics from a Car Dealer

By Christine Schaefer Reading in the news recently about fatal car accidents traced to recalled, faulty airbags heightened my appreciation of the 2016 Baldrige Award-winning small business Don Chalmers Ford. This car dealership near Albuquerque, New Mexico, has distinguished itself by … Continue reading

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A Time for All of Us to “Pardon the Turkey”

Posted by Harry Hertz, the Baldrige Cheermudgeon Once again this Thanksgiving, the President carried out the ritual of pardoning the White House turkey.  It caused me to wonder about the history behind this annual ritual. As I soon learned, the … Continue reading

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A Systems Perspective to Leadership and Strategy

Posted by Harry Hertz, the Baldrige Cheermudgeon I recently read a summary of an interview with Wharton Professors Harbir Singh and Mike Useem. The interview relates to their new book, The strategic leaders roadmap. In the book they contend that … Continue reading

Posted in Baldrige Criteria, Customer Focus, Leadership, Strategic Planning, Uncategorized, Workforce Focus | Tagged , , , , , | 2 Comments

Baldrige Philosophy Adopted and Adapted

Posted by Harry Hertz, the Baldrige Cheermudgeon In a recent conversation with Gary Floss, a former chair of the Baldrige Panel of Judge and current Alumnus Examiner, I learned about the work of Arnie Weimerskirch and the Veritas Institute at … Continue reading

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What Do Science and Business Have in Common?

Posted by Harry Hertz, the Baldrige Cheermudgeon A recent article in the New York Times reported a sharp rise in the number of retractions of scientific papers in leading technical journals and called for reforms in the conduct and administration … Continue reading

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