Tag Archives: core values

A Time for All of Us to “Pardon the Turkey”

Posted by Harry Hertz, the Baldrige Cheermudgeon Once again this Thanksgiving, the President carried out the ritual of pardoning the White House turkey.  It caused me to wonder about the history behind this annual ritual. As I soon learned, the … Continue reading

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What Do Science and Business Have in Common?

Posted by Harry Hertz, the Baldrige Cheermudgeon A recent article in the New York Times reported a sharp rise in the number of retractions of scientific papers in leading technical journals and called for reforms in the conduct and administration … Continue reading

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It Is about Core Values

Posted by Harry Hertz, the Baldrige Cheermudgeon   What do the recent brawl on the Washington, D.C. Metro, healthy communities, and Baldrige have in common? If I have intrigued you, please read on. On the night of August 8, 2010 … Continue reading

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Data Mining on the Web: Are the Data Yours or Mine (to Mine)?

Posted by Harry Hertz, the Baldrige Cheermudgeon What in the blazes is that man talking about now, you may ask. It all started with my recent statement to Baldrige Examiners that there was a lot of “free” customer listening available … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Customer Focus, Measurement, Analysis, and Knowledge Management | Tagged , , , , , | 1 Comment