Tag Archives: change management

Change Management, Social Media, and CEO’s

Posted by Harry Hertz, the Baldrige Cheermudgeon Given the challenge, I can relate any three topics to each other! However, in the case of change management, social media, and CEO’s, there is a strong relationship that is reinforced by concepts … Continue reading

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Will You Be the Fire Hose or the Nozzle?

Posted by Harry Hertz, the Baldrige Cheermudgeon My sincere wish is that you will be the nozzle. But it sure is tempting to be the fire hose. Right now you are probably asking, what is Harry talking about? Has he … Continue reading

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Are Change Management, Continuous Improvement, and Innovation the Same?

Posted by Harry Hertz, the Baldrige Cheermudgeon Maybe it is semantics, but I think there is benefit in distinguishing among these three concepts, understanding the purpose of each of them, and the responsibilities of leadership and management for each of … Continue reading

Posted in Leadership, Operations Focus, Performance Results, Strategic Planning, Uncategorized | Tagged , , , | 14 Comments

Change Is Good…..When It Comes from a Vending Machine

Posted by Harry Hertz, the Baldrige Cheermudgeon “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage, than the creation of a new system.” This quote is not taken … Continue reading

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