Tag Archives: Baldrige Excellence Framework

Want to Improve Education? Why Process Management Matters

By Christine Schaefer Since Pewaukee School District in Wisconsin earned a Baldrige Award in 2013, its superintendent, JoAnn Sternke, has often conveyed the benefits of the Baldrige Excellence Framework for U.S. education organizations. Through her presentations at best-practice-sharing conferences and … Continue reading

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Building Employee Trust: Tips Validated by the Baldrige Excellence Framework

By Christine Schaefer In an online Harvard Business Review article this month, Sue Bingham, an expert on creating high-performing workplaces, addresses a growing concern among business leaders today that employees don’t trust their organizations. She then describes four practices to … Continue reading

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How a National Role Model in Restaurant Management Makes “Impact Globally”

By Christine Schaefer Baldrige Award-winning K&N Management—developer of the Mighty Fine Burgers, Fries and Shakes fast-casual restaurant brand based in Austin, Texas—is featured in the cover story of the October/November 2016 issue of Facilitator, a trade publication for members of … Continue reading

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Another Overseas Corporation Benefits from the Baldrige Framework

By Christine Schaefer A few years ago, we interviewed Sunil Sinha, a senior leader with Tata Group, on how the multinational conglomerate has used the Baldrige Excellence Framework across its many businesses, including those located in the United States. As another … Continue reading

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New Year’s Resolutions Based on the Baldrige Excellence Framework

By Christine Schaefer A question for devotees of the Baldrige Excellence Framework: Do people who passionately promote continuous improvement within organizations also tend to make New Year’s resolutions to improve their own well-being? Seriously, I am wondering if those who … Continue reading

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