Tag Archives: Baldrige examiners

Spotlight on a Baldrige Examiner: Jo Ann Henry

By Christine Schaefer As the annual online application is open for volunteers for the 2017 Board of Examiners (until 6 p.m. ET on January 9), we are featuring another interview this week of a Baldrige examiner who has served in recent … Continue reading

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Supporting Effective Communications: the Baldrige Criteria

Posted by Christine Schaefer Last year, the National School Public Relations Association (NSPRA) published a new benchmarking tool, Rubrics of Practice and Suggested Measures, to help its members measure the effectiveness of their school system communications. The Rockville, Maryland-based professional … Continue reading

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Award Recipients Respond on How They Lead

Posted by Dawn Marie Bailey At recent question-and-answer panel discussions, Baldrige Award recipient senior leaders from Sutter Davis Hospital and Pewaukee School District fielded audience questions–from managing organizational change to overcoming the challenges that they faced in implementing the Baldrige … Continue reading

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Boiling the Ocean: How a Manufacturer Leveraged the Criteria to Improve its Supply Chain

Posted by Dawn Marie Bailey How to Boil the Ocean In 2012, Lockheed Martin Missiles and Fire Control (MFC) participated in the Baldrige Executive Fellows Program. As part of the program, John Varley and the other Fellows were given homework: identify a significant … Continue reading

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Sustaining Excellence: Studer Group’s Continuous Improvement

Posted by Dawn Marie Bailey The importance of “formalizing the informal” and the value of a systematic and annual review were two key learnings that 2010 Baldrige Award recipient the Studer Group learned from its Baldrige assessments. Debbie Ritchie, the Studer … Continue reading

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