Tag Archives: Baldrige Criteria

A CEO’s Impact? It’s Not Just about the Money

How do you measure a CEO’s impact? In November 2014, Harvard Business Review (HBR) ranked CEOs according to “increases their companies have seen in total shareholder return and market capitalization.” Jeff Bezos of Amazon.com earned the top ranking. But as … Continue reading

Posted in Baldrige Criteria, Business, Manufacturing, Measurement, Analysis, and Knowledge Management, Nonprofit, Performance Results, Small Business | Tagged , , | 2 Comments

Baldrige Competitiveness in Puerto Rico

Posted by Dawn Marie Bailey Small businesses in Puerto Rico are becoming more competitive, more sustainable, more global, and many of them have Carmen Martí and the Baldrige Criteria to thank. For three years, the Puerto Rico Small Business and … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Small Business, Uncategorized | Tagged , , , , , , | 3 Comments

Higher Education, It’s Time to Refresh Your Understanding of Baldrige

Posted by Dawn Marie Bailey Much has been discussed about the value of tomorrow’s leaders learning about the Baldrige Criteria for Performance Excellence while still in school. As an example, I remember listening to a presentation by Bruce Kintz, president of … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Education, Health Care, Leadership, Uncategorized | Tagged , , , , , , | 3 Comments

“The Purest Baldrige Colony on the Planet”

Posted by Dawn Marie Bailey Being “the purest Baldrige colony on the planet” is #15 of 32 in the culture statement that  2009 Baldrige Award recipient MidwayUSA uses to define itself. According to founder and CEO Larry Potterfield, the statement … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Leadership, Manufacturing, Uncategorized | Tagged , , , , , , , , | 1 Comment

Baldrige and Strategic Planning/Budgeting

Posted by Dawn Marie Bailey Applying for the Baldrige Award in order to receive feedback from trained examiners is just one way that some organizations use the Criteria for Performance Excellence. A much more common use of the Criteria relates … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Strategic Planning, Uncategorized | Tagged , , , , , , , , | Leave a comment