Tag Archives: Baldrige Criteria for Performance Excellence

A Baldrige Award Recipient Shares Leadership Practices That Support Operational Excellence

Posted by Christine Schaefer In 2007, the U.S. Army Armament Research, Development and Engineering Center (ARDEC; PDF profile) became the first U.S. federal organization to receive the prestigious Malcolm Baldrige National Quality Award. Located at Picatinny Arsenal, New Jersey, ARDEC … Continue reading

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More Insights on How Award Recipients Lead

Posted by Dawn Marie Bailey In “Award Recipients Respond on How They Lead,” we shared insights from 2013 Baldrige Award recipient seniors leaders related to their journeys to excellence. There was so much thoughtful reflection that it couldn’t fit in … Continue reading

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What Your Board of Directors Needs to Get Better

Posted by Christine Schaefer   What does a high-performing board of directors do? A McKinsey Quarterly article published in April described a progression in the scope of activities of governance boards reflecting higher levels of engagement. Authors Chinta Bhagat and … Continue reading

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Baldrige Competitiveness in Puerto Rico

Posted by Dawn Marie Bailey Small businesses in Puerto Rico are becoming more competitive, more sustainable, more global, and many of them have Carmen Martí and the Baldrige Criteria to thank. For three years, the Puerto Rico Small Business and … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Small Business, Uncategorized | Tagged , , , , , , | 3 Comments

Higher Education, It’s Time to Refresh Your Understanding of Baldrige

Posted by Dawn Marie Bailey Much has been discussed about the value of tomorrow’s leaders learning about the Baldrige Criteria for Performance Excellence while still in school. As an example, I remember listening to a presentation by Bruce Kintz, president of … Continue reading

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