Tag Archives: Baldrige Award Recipients

“The Purest Baldrige Colony on the Planet”

Posted by Dawn Marie Bailey Being “the purest Baldrige colony on the planet” is #15 of 32 in the culture statement that  2009 Baldrige Award recipient MidwayUSA uses to define itself. According to founder and CEO Larry Potterfield, the statement … Continue reading

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The Secret to 40 Years of Manufacturing Success

Posted by Dawn Marie Bailey In 1974, University of Texas machinist Lee Brumit saw an opportunity to start his own company for precision manufacturing, so he borrowed $1,100 to buy a used machine to make parts out of his garage. … Continue reading

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Award Recipients Respond on How They Lead

Posted by Dawn Marie Bailey At recent question-and-answer panel discussions, Baldrige Award recipient senior leaders from Sutter Davis Hospital and Pewaukee School District fielded audience questions–from managing organizational change to overcoming the challenges that they faced in implementing the Baldrige … Continue reading

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What Could You Discover About Your Customer Strategy?

Posted by Dawn Marie Bailey How do you deploy learning from the voice of your customers, plus company strategy, to workforce members in every room in the company, every factory floor, every customer service center, both domestic and abroad? That’s … Continue reading

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Expect Change, Be Innovative, and Steer the Elephant

Posted by Dawn Marie Bailey In the current health care environment, change is a given. Ensuring that change is accepted, managed, beneficial, planned for, and cost-effective is the hard part. I recently had the privilege of a virtual conversation with … Continue reading

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