Category Archives: Workforce Focus

Where to Find Happy Employees

Posted by Dawn Marie Bailey The 30th annual QP Salary Survey, which appears in the December 2016 issue of ASQ’s Quality Progress, contains evidence that “an organization that pays attention to quality seems likelier to have happy employees.” In particular, one table, “Likelihood … Continue reading

Posted in Baldrige Criteria, Workforce Focus | 2 Comments

A Systems Perspective to Leadership and Strategy

Posted by Harry Hertz, the Baldrige Cheermudgeon I recently read a summary of an interview with Wharton Professors Harbir Singh and Mike Useem. The interview relates to their new book, The strategic leaders roadmap. In the book they contend that … Continue reading

Posted in Baldrige Criteria, Customer Focus, Leadership, Strategic Planning, Uncategorized, Workforce Focus | Tagged , , , , , | 2 Comments

The Jobs of the Future: How Can We Help?

Posted by Dawn Marie Bailey The Baldrige Program was created to help manufacturers be more competitive, and it has endorsed Manufacturing Day for years, doing what it can to help connect Baldrige community members, especially schools, with manufacturers and to promote … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Business, Customer Focus, Manufacturing, Operations Focus, Performance Results, Strategic Planning, Uncategorized, Workforce Focus | 1 Comment

A “Best Place to Work” with a Culture of Caring

By Christine Schaefer It may not surprise anyone that Baldrige Award-winning Sutter Davis Hospital is on the 2016 list of “Best Places to Work in Health Care” recognized by Modern Healthcare. The 2013 Baldrige Award recipient has made its “Culture of Caring” … Continue reading

Posted in Baldrige Award Recipients, Health Care, Workforce Focus | Tagged , , | 1 Comment

OED Watch Out!

Posted by Harry Hertz, the Baldrige Cheermudgeon Yes, it is time for the Oxford English Dictionary (OED) to pay attention! Having recently seen an article in the Guardian about the new additions to the OED, it seemed a good time … Continue reading

Posted in Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management, Strategic Planning, Uncategorized, Workforce Focus | Tagged | 6 Comments