Category Archives: Strategic Planning

Engaging Physicians in Changing Organizations: A Baldrige Fellow’s Systems Approach

Posted by Christine Schaefer As a U.S. health care executive, Eric Moll has observed firsthand what he describes as the “massive shifts in health care delivery and payment” occurring throughout the nation in recent years. When Moll became a Baldrige … Continue reading

Posted in Baldrige Criteria, Health Care, Leadership, Strategic Planning | Tagged | 1 Comment

Why Try the Baldrige Cybersecurity Excellence Builder?

By Jacqueline Calhoun Which cybersecurity-related activities are most important to your business strategy and critical service delivery? How do you assess the effectiveness and efficiency of your use of cybersecurity standards, guidelines, and practices? To answer these questions and build … Continue reading

Posted in Baldrige Criteria, Baldrige News, Business, Customer Focus, Education, Leadership, Manufacturing, Measurement, Analysis, and Knowledge Management, Nonprofit, Operations Focus, Performance Results, Small Business, Strategic Planning, Uncategorized, Workforce Focus | Tagged | 2 Comments

Lots of Activity, No Progress

Posted by Harry Hertz, the Baldrige Cheermudgeon I recently read an HBR blog entitled, “How Aligned Is Your Organization?” The authors attributed a lack of internal organizational alignment to four reasons. The last, and I thought very important one, was … Continue reading

Posted in Baldrige Criteria, Business, Customer Focus, Leadership, Manufacturing, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Strategic Planning, Uncategorized | Tagged , , , | 7 Comments

It’s Like Sampling and Buying Jam

Posted by Harry Hertz, the Baldrige Cheermudgeon This is about strategic thinking. However, I need to preface it with a story. It all started with an NPR broadcast recently that discussed data from a TED talk by Sheena Iyengar. In … Continue reading

Posted in Baldrige Criteria, Business, Operations Focus, Performance Results, Strategic Planning | Tagged , , , , | 4 Comments

Where Improving Results Means Saving More Lives

By Christine Schaefer Last spring, Mid-America Transplant was honored as the first organ and tissue procurement organization in America to earn the Malcolm Baldrige National Quality Award for excellence. In the days following the national award ceremony in Baltimore, leaders … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Events, Measurement, Analysis, and Knowledge Management, Nonprofit, Strategic Planning, Workforce Focus | Tagged , | Leave a comment