Category Archives: Self-Assessing

Leveraging Baldrige to Build a Value-Based Services Organization

Posted by Dawn Marie Bailey With the help of peer feedback, face-to-face knowledge sharing, and coaching, Baldrige Executive Fellows work on a capstone leadership project to drive strategic results improvement. To do this, they use Baldrige concepts and what they learned from the best … Continue reading

Posted in Award Process, Events, and Training, Baldrige Excellence Framework (Criteria), Impact of Baldrige, Sector Focused, Self-Assessing | 1 Comment

Where Business Students Use the Baldrige Framework to Solve Real-World Problems

By Christine Schaefer When Tamieka Jameson graduated with her doctorate in business administration (DBA) recently, she also celebrated the completion of a consulting capstone in which she helped a nonprofit organization address a strategic challenge it was facing. Jameson used … Continue reading

Posted in Baldrige Excellence Framework (Criteria), Community, Impact of Baldrige, Sector Focused, Self-Assessing | Tagged | 2 Comments

Five Ways to Provide the Best Assessment Possible

Posted by Dawn Marie Bailey How can you provide the best assessment possible? First, you need to understand what/whom you are assessing. For the Baldrige Program, in alignment with its mission, that means understanding the organization being assessed, either for a Malcolm … Continue reading

Posted in Award Process, Events, and Training, Baldrige Excellence Framework (Criteria), Sector Focused, Self-Assessing | 2 Comments

Lots of Activity, No Progress

Posted by Harry Hertz, the Baldrige Cheermudgeon I recently read an HBR blog entitled, “How Aligned Is Your Organization?” The authors attributed a lack of internal organizational alignment to four reasons. The last, and I thought very important one, was … Continue reading

Posted in Baldrige Excellence Framework (Criteria), Sector Focused, Self-Assessing | Tagged , , , | 7 Comments

Learning from a Restaurant Business Studied by Harvard Students

By Christine Schaefer Two years ago we wrote here about Pal’s Business Excellence Institute (Pal’s BEI) to highlight the role of the Kingsport, Tennessee-based small business as a training offshoot of the Baldrige Award-winning restaurant chain Pal’s Sudden Service. Launched 17 years … Continue reading

Posted in Award Recipients, Baldrige Excellence Framework (Criteria), Impact of Baldrige, Sector Focused, Self-Assessing | Tagged | 4 Comments