Category Archives: Performance Results

Innovative Leadership Behaviors, Customized for You

Posted by Dawn Marie Bailey How can you develop as an innovative leader? A recent Harvard Business Review article by Katherine Graham-Leviss looked at “The 5 Skills that Innovative Leaders Have in Common,” and the author provides behavioral suggestions for those skills. But how do … Continue reading

Posted in Baldrige Criteria, Business, Leadership, Operations Focus, Performance Results | 1 Comment

Five Ways to Provide the Best Assessment Possible

Posted by Dawn Marie Bailey How can you provide the best assessment possible? First, you need to understand what/whom you are assessing. For the Baldrige Program, in alignment with its mission, that means understanding the organization being assessed, either for a Malcolm … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Business, Customer Focus, Leadership, Performance Results, Small Business | 2 Comments

Focus on the Baldrige Board of Overseers: Rulon Stacey

Posted by Dawn Marie Bailey Like other federal programs, the Baldrige Performance Excellence Program is overseen by an advisory committee whose members are appointed by a cabinet member of the Presidential administration; in our case, the U.S. Secretary of Commerce. By … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige Examiners, Baldrige State & Local Programs, Health Care, Leadership, Performance Results | Leave a comment

What’s Up with Patriotic Volunteers and Satisfied Employees?

By Christine Schaefer Did you know that a sense of patriotic duty has been shared by Baldrige examiners as a top reason they volunteer countless hours each summer to evaluate the performance of U.S. organizations applying for the Baldrige Award? What is … Continue reading

Posted in Baldrige Criteria, Baldrige Examiners, Performance Results, Workforce Focus | 3 Comments

Do We Need National Standards for Organizational Excellence?

Posted by Dawn Marie Bailey Every day, each one of us may come upon a standard of excellence that improves the quality in our own lives, and we may not even know it. Here at the National Institute of Standards … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige News, Business, Customer Focus, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Uncategorized | 1 Comment