Category Archives: Performance Results

Two Inspirational Leaders Honored for Commitment to Excellence

Posted by Dawn Marie Bailey For their leadership that has inspired performance excellence in their organizations and benefited their workforces, customers, and students, Mary Searcy Bixby and E. David Spong were recently honored at the 29th Annual Baldrige Quest for … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige Events, Business, Education, Leadership, Performance Results, Workforce Focus | 1 Comment

To Invent Your Organization’s Future, Experiment, Question, Sometimes Fail     

Posted by Dawn Marie Bailey Create an innovation advantage for your organization by letting go of industrial-age principles, embracing imagination, and experimenting even if you might fail, said Polly LaBarre, co-founder and director of Management Lab (MLab) and co-founder of … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Events, Business, Customer Focus, Health Care, Leadership, Operations Focus, Performance Results, Uncategorized | 2 Comments

It’s Like Sampling and Buying Jam

Posted by Harry Hertz, the Baldrige Cheermudgeon This is about strategic thinking. However, I need to preface it with a story. It all started with an NPR broadcast recently that discussed data from a TED talk by Sheena Iyengar. In … Continue reading

Posted in Baldrige Criteria, Business, Operations Focus, Performance Results, Strategic Planning | Tagged , , , , | 4 Comments

Being Remarkable from the Boardroom to the Bedside

Posted by Dawn Marie Bailey “Remarkable” means extraordinary, uncommon, worthy of notice or attention, unusual. Would you use that word to describe your place of work? How about your hospital? Now imagine how much more confidence you would have in … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Customer Focus, Health Care, Operations Focus, Performance Results | 4 Comments

Using Baldrige to Support Our Military, Veterans

Posted by Dawn Marie Bailey Support of the U.S. military and our Veterans has always been a core value for Americans. And for the nonpartisan Baldrige Performance Excellence Program, when nonprofit organizations became eligible for the Baldrige Award in 2007, … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Nonprofit, Performance Results | 2 Comments