Category Archives: Operations Focus

Baldrige Principles Bring Organizational Change, Learning to National Guard

Posted by Dawn Marie Bailey What are the benefits and challenges of starting a Baldrige-based program from scratch in your organization? Lt. Col. Rory Thompson started such a program at the Idaho Army National Guard. In this blog, he shares … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige Examiners, Baldrige State & Local Programs, Customer Focus, Leadership, Nonprofit, Operations Focus, Performance Results | Tagged | 2 Comments

Why Try the Baldrige Cybersecurity Excellence Builder?

By Jacqueline Calhoun Which cybersecurity-related activities are most important to your business strategy and critical service delivery? How do you assess the effectiveness and efficiency of your use of cybersecurity standards, guidelines, and practices? To answer these questions and build … Continue reading

Posted in Baldrige Criteria, Baldrige News, Business, Customer Focus, Education, Leadership, Manufacturing, Measurement, Analysis, and Knowledge Management, Nonprofit, Operations Focus, Performance Results, Small Business, Strategic Planning, Uncategorized, Workforce Focus | Tagged | 2 Comments

Focus on the Baldrige Board of Overseers: Reatha Clark King

Posted by Dawn Marie Bailey Like other federal programs, the Baldrige Program is overseen by an advisory committee whose members are appointed by a cabinet member of the Presidential administration; in our case, the U.S. Secretary of Commerce. By charter, the Baldrige Board … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige Events, Baldrige State & Local Programs, Business, Leadership, Operations Focus, Performance Results | 3 Comments

Innovative Leadership Behaviors, Customized for You

Posted by Dawn Marie Bailey How can you develop as an innovative leader? A recent Harvard Business Review article by Katherine Graham-Leviss looked at “The 5 Skills that Innovative Leaders Have in Common,” and the author provides behavioral suggestions for those skills. But how do … Continue reading

Posted in Baldrige Criteria, Business, Leadership, Operations Focus, Performance Results | 1 Comment

Do We Need National Standards for Organizational Excellence?

Posted by Dawn Marie Bailey Every day, each one of us may come upon a standard of excellence that improves the quality in our own lives, and we may not even know it. Here at the National Institute of Standards … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige News, Business, Customer Focus, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Uncategorized | 1 Comment