Category Archives: Nonprofit

When a Community Profiles Itself: What We’re Learning

By Christine Schaefer Baldrige Award recipients and other users of the Organizational Profile (PDF) have described the value of this set of 26 questions about an organization’s structure and strategic situation. Answering these questions— which form the preface to the … Continue reading

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“A Bold Vision for Community Health”: Use Framework to Align Resources, Improvements

Posted by Dawn Marie Bailey  Teenage pregnancy, obesity/lack of physical activity, drug use, and student drop-out rates are all issues on which Baldrige Award recipient Charleston Area Medical Center Health System (CAMCHS) has been working directly with its community for … Continue reading

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State Senator Says Organizations Already Hold the Key to Long-Term Improvement

Posted by Dawn Marie Bailey A long-term quality management system is the key for organizations to improve and be accountable, believes State Senator Mark Miloscia, who represents Washington state’s 30th legislative district and who is also a current Baldrige examiner and former state examiner … Continue reading

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Update on Communities of Excellence 2026

By Christine Schaefer What’s the latest on the initiative launched last year to create “an archipelago” of high-performing communities in the United States using a framework based on the Baldrige Criteria for Performance Excellence? I recently asked Stephanie Norling, managing … Continue reading

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Why I Love This Time of Year

Posted by Harry Hertz, the Baldrige Cheermudgeon All the flowering trees are budding and the flowering bulbs are coming alive. Living in the Washington, DC area, how can you not love the cherry blossom trees blooming? And they are just … Continue reading

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