Category Archives: Leadership

Focus on the Baldrige Board of Overseers: Bennie Fowler

Posted by Dawn Marie Bailey Like other federal programs, the Baldrige Program is overseen by an advisory committee whose members are appointed by a cabinet member of the Presidential administration; in our case, the U.S. Secretary of Commerce. By charter, the Baldrige Board … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Business, Leadership, Manufacturing, Measurement, Analysis, and Knowledge Management, Performance Results | Leave a comment

12 Examples of How Baldrige Executive Fellows Are Leading Innovation

By Christine Schaefer Do you remember reading here a few years ago about the manufacturing company that, drawing on the Baldrige Excellence Framework, initiated a strategy to engage senior leaders of competitor companies to share ideas and benchmark performance so … Continue reading

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Engaging Physicians in Changing Organizations: A Baldrige Fellow’s Systems Approach

Posted by Christine Schaefer As a U.S. health care executive, Eric Moll has observed firsthand what he describes as the “massive shifts in health care delivery and payment” occurring throughout the nation in recent years. When Moll became a Baldrige … Continue reading

Posted in Baldrige Criteria, Health Care, Leadership, Strategic Planning | Tagged | 1 Comment

Ethics: Is the Onus on Business?

Posted by Harry Hertz, the Baldrige Cheermudgeon I recently read the 2017 Edelman Trust Barometer Global Report. This study, in its 17th cycle in 2017,  consisted of an online survey of over 33,000 respondents in 28 countries  during the months … Continue reading

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Baldrige Principles Bring Organizational Change, Learning to National Guard

Posted by Dawn Marie Bailey What are the benefits and challenges of starting a Baldrige-based program from scratch in your organization? Lt. Col. Rory Thompson started such a program at the Idaho Army National Guard. In this blog, he shares … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige Examiners, Baldrige State & Local Programs, Customer Focus, Leadership, Nonprofit, Operations Focus, Performance Results | Tagged | 2 Comments