Category Archives: Leadership

The Emergent Organization, Strategy, and Innovation

Posted by Harry Hertz, the Baldrige Cheermudgeon According to Beth Comstock, we are in an emergent era, characterized by a constant state of evolution, in which complexity can arise from simplicity and order emerge from chaos. As Vice Chair of … Continue reading

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One Data Breach Each Day in 2016—Another Reason Experts Say Focus on Cyber Risk Now

Posted by Dawn Marie Bailey The year 2016 averaged one health care data breach per day, affecting more than 27 million patient records, according to Protenus, Inc., which recently collaborated with DataBreaches.net on the “Breach Barometer Report: Year in Review.” … Continue reading

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Building Employee Trust: Tips Validated by the Baldrige Excellence Framework

By Christine Schaefer In an online Harvard Business Review article this month, Sue Bingham, an expert on creating high-performing workplaces, addresses a growing concern among business leaders today that employees don’t trust their organizations. She then describes four practices to … Continue reading

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What America Still Needs (Part 2)

In my last blog, I talked about the role of the Baldrige Excellence Framework and Criteria for Performance Excellence in enabling organizations of all kinds to achieve sustainable high performance. As I stated, a critical factor in this is the … Continue reading

Posted in Baldrige Criteria, Baldrige Director, Baldrige News, Business, Leadership, Manufacturing, Operations Focus, Performance Results | 1 Comment

A Systems Perspective to Leadership and Strategy

Posted by Harry Hertz, the Baldrige Cheermudgeon I recently read a summary of an interview with Wharton Professors Harbir Singh and Mike Useem. The interview relates to their new book, The strategic leaders roadmap. In the book they contend that … Continue reading

Posted in Baldrige Criteria, Customer Focus, Leadership, Strategic Planning, Uncategorized, Workforce Focus | Tagged , , , , , | 2 Comments