Category Archives: Impact of Baldrige

A Doctor Who Launched an Innovative Surgery Center during His Baldrige Fellowship

By Christine Schaefer Dr. Brett Simon’s learning experiences as a Baldrige Executive Fellow in the 2014–2015 cohort paralleled his on-the-job learning at the start of his leadership of a new, groundbreaking cancer treatment facility. In the following interview, he shares … Continue reading

Posted in Award Process, Events, and Training, Baldrige Excellence Framework (Criteria), Impact of Baldrige, Sector Focused | Tagged , | 5 Comments

Leveraging Baldrige to Build a Value-Based Services Organization

Posted by Dawn Marie Bailey With the help of peer feedback, face-to-face knowledge sharing, and coaching, Baldrige Executive Fellows work on a capstone leadership project to drive strategic results improvement. To do this, they use Baldrige concepts and what they learned from the best … Continue reading

Posted in Award Process, Events, and Training, Baldrige Excellence Framework (Criteria), Impact of Baldrige, Sector Focused, Self-Assessing | 1 Comment

Where Business Students Use the Baldrige Framework to Solve Real-World Problems

By Christine Schaefer When Tamieka Jameson graduated with her doctorate in business administration (DBA) recently, she also celebrated the completion of a consulting capstone in which she helped a nonprofit organization address a strategic challenge it was facing. Jameson used … Continue reading

Posted in Baldrige Excellence Framework (Criteria), Community, Impact of Baldrige, Sector Focused, Self-Assessing | Tagged | 2 Comments

What’s Up with Patriotic Volunteers and Satisfied Employees?

By Christine Schaefer Did you know that a sense of patriotic duty has been shared by Baldrige examiners as a top reason they volunteer countless hours each summer to evaluate the performance of U.S. organizations applying for the Baldrige Award? What is … Continue reading

Posted in Baldrige Excellence Framework (Criteria), Community, Impact of Baldrige | 3 Comments

Learning from a Restaurant Business Studied by Harvard Students

By Christine Schaefer Two years ago we wrote here about Pal’s Business Excellence Institute (Pal’s BEI) to highlight the role of the Kingsport, Tennessee-based small business as a training offshoot of the Baldrige Award-winning restaurant chain Pal’s Sudden Service. Launched 17 years … Continue reading

Posted in Award Recipients, Baldrige Excellence Framework (Criteria), Impact of Baldrige, Sector Focused, Self-Assessing | Tagged | 4 Comments