Category Archives: Health Care

Future Uncertain? Focus on Efficiency, Stewardship

Posted by Dawn Marie Bailey With new policies and directions from an incoming Presidential administration, and the news media theorizing about uncertain futures for organizations across the economic spectrum, U.S. organizations, more than ever, need to ensure that they are … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Business, Customer Focus, Health Care, Operations Focus, Performance Results, Uncategorized | 1 Comment

What America Still Needs

Last week, the Baldrige Performance Excellence Program released the 2017–2018 Baldrige Excellence Framework (Business/Nonprofit version). This booklet includes the 26th version of the Criteria for Performance Excellence published by the program since 1988. Although a lot has changed in the … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige News, Baldrige State & Local Programs, Business, Education, Health Care, Performance Results | Tagged , , | 1 Comment

When Kindness and Compassion Are Part of a Disruption

Posted by Dawn Marie Bailey If you are dissatisfied with your health care, can you get some money back? And if a health care organization was giving a money-back guarantee, how would you feel about its willingness to stand behind … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Customer Focus, Health Care, Leadership, Performance Results | Leave a comment

A “Best Place to Work” with a Culture of Caring

By Christine Schaefer It may not surprise anyone that Baldrige Award-winning Sutter Davis Hospital is on the 2016 list of “Best Places to Work in Health Care” recognized by Modern Healthcare. The 2013 Baldrige Award recipient has made its “Culture of Caring” … Continue reading

Posted in Baldrige Award Recipients, Health Care, Workforce Focus | Tagged , , | 1 Comment

Bringing a Systems Approach to U.S. Population Health

By Christine Schaefer “Our proposed framework would improve how we monitor and manage health for the U.S. population. Essentially, it translates the Baldrige framework to address U.S. population health.”                       … Continue reading

Posted in Baldrige Criteria, Health Care, Leadership | Tagged , , | Leave a comment