Category Archives: Health Care

Engaging Physicians in Changing Organizations: A Baldrige Fellow’s Systems Approach

Posted by Christine Schaefer As a U.S. health care executive, Eric Moll has observed firsthand what he describes as the “massive shifts in health care delivery and payment” occurring throughout the nation in recent years. When Moll became a Baldrige … Continue reading

Posted in Baldrige Criteria, Health Care, Leadership, Strategic Planning | Tagged | 1 Comment

A Doctor Who Launched an Innovative Surgery Center during His Baldrige Fellowship

By Christine Schaefer Dr. Brett Simon’s learning experiences as a Baldrige Executive Fellow in the 2014–2015 cohort paralleled his on-the-job learning at the start of his leadership of a new, groundbreaking cancer treatment facility. In the following interview, he shares … Continue reading

Posted in Baldrige Criteria, Health Care, Leadership | Tagged , | 4 Comments

Leveraging Baldrige to Build a Value-Based Services Organization

Posted by Dawn Marie Bailey With the help of peer feedback, face-to-face knowledge sharing, and coaching, Baldrige Executive Fellows work on a capstone leadership project to drive strategic results improvement. To do this, they use Baldrige concepts and what they learned from the best … Continue reading

Posted in Baldrige Criteria, Health Care, Leadership, Uncategorized | 1 Comment

Baldrige Award Judges’ Panel: Interview with New Member Eric Fletcher

By Christine Schaefer Four new judges were appointed to the Judges’ Panel of the Malcolm Baldrige National Quality Award this year. Following is an interview of Eric Fletcher, who is senior vice president of strategy, marketing, and business development for Mary Washington Healthcare in Fredericksburg, Virginia. … Continue reading

Posted in Baldrige Award Process, Baldrige Examiners, Health Care | Tagged , | 3 Comments

Focus on the Baldrige Board of Overseers: Rulon Stacey

Posted by Dawn Marie Bailey Like other federal programs, the Baldrige Performance Excellence Program is overseen by an advisory committee whose members are appointed by a cabinet member of the Presidential administration; in our case, the U.S. Secretary of Commerce. By … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige Examiners, Baldrige State & Local Programs, Health Care, Leadership, Performance Results | Leave a comment