Category Archives: Community

First Step in Driving State Efficiencies: Create an Agency Profile

Posted by Dawn Marie Bailey  How does a state government begin the process of strategic planning across many diverse agencies and workforce representatives? For the state of Arkansas, it began with the Efficiency Project, which was conducted by the Arkansas … Continue reading

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Focus on the Baldrige Board of Overseers: Bennie Fowler

Posted by Dawn Marie Bailey Like other federal programs, the Baldrige Program is overseen by an advisory committee whose members are appointed by a cabinet member of the Presidential administration; in our case, the U.S. Secretary of Commerce. By charter, the Baldrige Board … Continue reading

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Baldrige Principles Bring Organizational Change, Learning to National Guard

Posted by Dawn Marie Bailey What are the benefits and challenges of starting a Baldrige-based program from scratch in your organization? Lt. Col. Rory Thompson started such a program at the Idaho Army National Guard. In this blog, he shares … Continue reading

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Celebrating 30 Years of Improving Organizational Performance

Sunday, August 20, 2017, was the 30th anniversary of the signing of Public Law 100-107, the Malcolm Baldrige National Quality Improvement Act. This legislation established what is one of the most, if not the most, effective and heavily leveraged public-private … Continue reading

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Baldrige Award Judges’ Panel: Interview with New Member Mary Kay Fyda-Mar

By Christine Schaefer Next Wednesday, the Judges’ Panel of the Malcolm Baldrige National Quality Award will meet to decide which 2017 Baldrige Award applicants will receive site visits as part of the process for identifying national role models. Of the 12 judges on … Continue reading

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