Category Archives: Business

An Exploration of Innovation: An Organization’s Only Insurance Against Irrelevance

By Dawn Marie Bailey Prepare for an inspiring journey is the message for audience members of the upcoming 29th Annual Quest for Excellence© Conference, as they listen to keynote presenter Polly LaBarre, co-founder and director of Management Lab (MLab) and … Continue reading

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The Quest for “Audacious Excellence”

Posted by Dawn Marie Bailey At the upcoming 29th Annual Quest for Excellence® Conference, Pete Reicks, Senior Vice President, Enterprise Performance Excellence for Baldrige Award recipient Elevations Credit Union, will be presenting, he says, on something truly “audacious”: the credit … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results | 1 Comment

It Started Out About an Award, It Ended Up About Operational Improvement

Posted by Dawn Marie Bailey Throughout the almost 30-year history of the Baldrige Award, high-achieving organizations that might already be tops in their industries have been attracted to the idea of winning this highest, national, Presidential award for organizational performance … Continue reading

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The Emergent Organization, Strategy, and Innovation

Posted by Harry Hertz, the Baldrige Cheermudgeon According to Beth Comstock, we are in an emergent era, characterized by a constant state of evolution, in which complexity can arise from simplicity and order emerge from chaos. As Vice Chair of … Continue reading

Posted in Baldrige Criteria, Business, Leadership, Operations Focus, Strategic Planning, Uncategorized | Tagged , , | 3 Comments

The Ups and Downs in an Evolution of Excellence

Posted by Dawn Marie Bailey According to Merriam-Webster’s dictionary, an evolution is a process of continuous change from a lower, simpler, or worse to a higher, more complex, or better state. Here’s a story of an organizational evolution that includes … Continue reading

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