Category Archives: Business

To Invent Your Organization’s Future, Experiment, Question, Sometimes Fail     

Posted by Dawn Marie Bailey Create an innovation advantage for your organization by letting go of industrial-age principles, embracing imagination, and experimenting even if you might fail, said Polly LaBarre, co-founder and director of Management Lab (MLab) and co-founder of … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Events, Business, Customer Focus, Health Care, Leadership, Operations Focus, Performance Results, Uncategorized | 2 Comments

It’s Like Sampling and Buying Jam

Posted by Harry Hertz, the Baldrige Cheermudgeon This is about strategic thinking. However, I need to preface it with a story. It all started with an NPR broadcast recently that discussed data from a TED talk by Sheena Iyengar. In … Continue reading

Posted in Baldrige Criteria, Business, Operations Focus, Performance Results, Strategic Planning | Tagged , , , , | 4 Comments

Baldrige: Answering the Call for Competitiveness

Posted by Dawn Marie Bailey The U.S. Council on Competitiveness recently released its 30th annual report—self-described as a “clarion call” for the 45th president of the United States. The nonpartisan council is composed of corporate CEOs, university presidents, labor leaders, and national laboratory … Continue reading

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An Exploration of Innovation: An Organization’s Only Insurance Against Irrelevance

By Dawn Marie Bailey Prepare for an inspiring journey is the message for audience members of the upcoming 29th Annual Quest for Excellence© Conference, as they listen to keynote presenter Polly LaBarre, co-founder and director of Management Lab (MLab) and … Continue reading

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The Quest for “Audacious Excellence”

Posted by Dawn Marie Bailey At the upcoming 29th Annual Quest for Excellence® Conference, Pete Reicks, Senior Vice President, Enterprise Performance Excellence for Baldrige Award recipient Elevations Credit Union, will be presenting, he says, on something truly “audacious”: the credit … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results | 1 Comment