Category Archives: Baldrige Criteria

Improve and Innovate: Tips from a Baldrige Award-Winning School District   

By Christine Schaefer When Jenks Public Schools in Oklahoma earned a Baldrige Award in 2005, Lisa Muller could take pride for her significant part in its journey of improvement. Since 2000, Muller had been supervising teachers in two departments at … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Events, Education | Tagged , | Leave a comment

The Quest for “Audacious Excellence”

Posted by Dawn Marie Bailey At the upcoming 29th Annual Quest for Excellence® Conference, Pete Reicks, Senior Vice President, Enterprise Performance Excellence for Baldrige Award recipient Elevations Credit Union, will be presenting, he says, on something truly “audacious”: the credit … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results | 1 Comment

Want to Improve Education? Why Process Management Matters

By Christine Schaefer Since Pewaukee School District in Wisconsin earned a Baldrige Award in 2013, its superintendent, JoAnn Sternke, has often conveyed the benefits of the Baldrige Excellence Framework for U.S. education organizations. Through her presentations at best-practice-sharing conferences and … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Events, Education, Operations Focus | Tagged , , , | Leave a comment

It Started Out About an Award, It Ended Up About Operational Improvement

Posted by Dawn Marie Bailey Throughout the almost 30-year history of the Baldrige Award, high-achieving organizations that might already be tops in their industries have been attracted to the idea of winning this highest, national, Presidential award for organizational performance … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Uncategorized | Leave a comment

The Emergent Organization, Strategy, and Innovation

Posted by Harry Hertz, the Baldrige Cheermudgeon According to Beth Comstock, we are in an emergent era, characterized by a constant state of evolution, in which complexity can arise from simplicity and order emerge from chaos. As Vice Chair of … Continue reading

Posted in Baldrige Criteria, Business, Leadership, Operations Focus, Strategic Planning, Uncategorized | Tagged , , | 3 Comments