Category Archives: Baldrige Criteria

It Started Out About an Award, It Ended Up About Operational Improvement

Posted by Dawn Marie Bailey Throughout the almost 30-year history of the Baldrige Award, high-achieving organizations that might already be tops in their industries have been attracted to the idea of winning this highest, national, Presidential award for organizational performance … Continue reading

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The Emergent Organization, Strategy, and Innovation

Posted by Harry Hertz, the Baldrige Cheermudgeon According to Beth Comstock, we are in an emergent era, characterized by a constant state of evolution, in which complexity can arise from simplicity and order emerge from chaos. As Vice Chair of … Continue reading

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What’s Happening with Communities of Excellence 2026?

By Christine Schaefer You may recall reading here before about Communities of Excellence 2026 (COE 2026). Two years ago, we shared the big aims of this small nonprofit organization. The COE2026 story began when two former executives of Baldrige Award-winning … Continue reading

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The Ups and Downs in an Evolution of Excellence

Posted by Dawn Marie Bailey According to Merriam-Webster’s dictionary, an evolution is a process of continuous change from a lower, simpler, or worse to a higher, more complex, or better state. Here’s a story of an organizational evolution that includes … Continue reading

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Cascading Goals for Better Outcomes

Posted by Dawn Marie Bailey Most organizations have goals. And people who work there have goals, too. But the magic, experts say, is when organizational goals align with department goals that are in alignment with the workforce’s goals. Such goal … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Health Care, Operations Focus, Performance Results, Uncategorized, Workforce Focus | 3 Comments