Category Archives: Baldrige Award Process

Cascading Goals for Better Outcomes

Posted by Dawn Marie Bailey Most organizations have goals. And people who work there have goals, too. But the magic, experts say, is when organizational goals align with department goals that are in alignment with the workforce’s goals. Such goal … Continue reading

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Spotlight on a Baldrige Examiner: Bill Craddock

Posted by Dawn Marie Bailey While the annual online application for the 2017 Board of Examiners has now closed, we are always looking for ways to celebrate Baldrige Examiners. Competitively selected, these volunteers hail from many states, sectors, and professions. Following is an interview … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige Examiners, Baldrige State & Local Programs, Uncategorized | 2 Comments

Future Uncertain? Focus on Efficiency, Stewardship

Posted by Dawn Marie Bailey With new policies and directions from an incoming Presidential administration, and the news media theorizing about uncertain futures for organizations across the economic spectrum, U.S. organizations, more than ever, need to ensure that they are … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Business, Customer Focus, Health Care, Operations Focus, Performance Results, Uncategorized | 1 Comment

What America Still Needs

Last week, the Baldrige Performance Excellence Program released the 2017–2018 Baldrige Excellence Framework (Business/Nonprofit version). This booklet includes the 26th version of the Criteria for Performance Excellence published by the program since 1988. Although a lot has changed in the … Continue reading

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Spotlight on a Baldrige Examiner: Chris Mitchell

By Christine Schaefer While the annual online application for the 2017 Board of Examiners is open (until January 9, 6 p.m., ET), we are featuring another interview this week of a Baldrige examiner who has served in recent years. Competitively selected, … Continue reading

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