Author Archives: Dawn Bailey

Being Remarkable from the Boardroom to the Bedside

Posted by Dawn Marie Bailey “Remarkable” means extraordinary, uncommon, worthy of notice or attention, unusual. Would you use that word to describe your place of work? How about your hospital? Now imagine how much more confidence you would have in … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Customer Focus, Health Care, Operations Focus, Performance Results | 4 Comments

Baldrige: Answering the Call for Competitiveness

Posted by Dawn Marie Bailey The U.S. Council on Competitiveness recently released its 30th annual report—self-described as a “clarion call” for the 45th president of the United States. The nonpartisan council is composed of corporate CEOs, university presidents, labor leaders, and national laboratory … Continue reading

Posted in Baldrige Criteria, Baldrige Examiners, Business, Education, Health Care, Leadership, Uncategorized | Leave a comment

Using Baldrige to Support Our Military, Veterans

Posted by Dawn Marie Bailey Support of the U.S. military and our Veterans has always been a core value for Americans. And for the nonpartisan Baldrige Performance Excellence Program, when nonprofit organizations became eligible for the Baldrige Award in 2007, … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Nonprofit, Performance Results | 2 Comments

An Exploration of Innovation: An Organization’s Only Insurance Against Irrelevance

By Dawn Marie Bailey Prepare for an inspiring journey is the message for audience members of the upcoming 29th Annual Quest for Excellence© Conference, as they listen to keynote presenter Polly LaBarre, co-founder and director of Management Lab (MLab) and … Continue reading

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The Quest for “Audacious Excellence”

Posted by Dawn Marie Bailey At the upcoming 29th Annual Quest for Excellence® Conference, Pete Reicks, Senior Vice President, Enterprise Performance Excellence for Baldrige Award recipient Elevations Credit Union, will be presenting, he says, on something truly “audacious”: the credit … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results | 1 Comment