Author Archives: Dawn Bailey

High Social Skills vs. the Robots/Technology Tsunami

Posted by Dawn Marie Bailey “What will people do better than computers?” was a question that Geoff Colvin, senior editor at large for Fortune magazine, asked a Quest for Excellence® conference audience a few years ago. “We’re seeing technology taking over jobs that … Continue reading

Posted in Baldrige Criteria, Business, Leadership, Uncategorized, Workforce Focus | 2 Comments

Is Your Bench Ready? Six Reasons That It May Not Be

Posted by Dawn Marie Bailey Succession planning is a common topic that comes up in any Baldrige assessment, which explores an organization’s strengths and opportunities for improvement. The term “succession planning” shows up several times in the 2017–2018 Baldrige Excellence Framework as … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Business, Health Care, Leadership, Uncategorized, Workforce Focus | 1 Comment

Why Not an Engaged, Family-Based Workforce to offer Exceptional Health Care?

Posted by Dawn Marie Bailey “Why not me . . . to be extraordinary?” asked Kendra LaCour-Ramey, director of medical staff services at Baldrige Award recipient Memorial Hermann Sugar Land Hospital, during a recent Baldrige Quest for Excellence© Conference session. … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Health Care, Uncategorized, Workforce Focus | Leave a comment

How Long-Term Care Center Grows Its Own Engagement

Posted by Dawn Marie Bailey By 2022, the Bureau of Labor Statistics predicts that in the United States 19.4 percent more registered nurses (RNs) will be needed to fill vacancies to care for our population, including an increasingly aging population. … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Health Care, Uncategorized, Workforce Focus | 5 Comments

Two Inspirational Leaders Honored for Commitment to Excellence

Posted by Dawn Marie Bailey For their leadership that has inspired performance excellence in their organizations and benefited their workforces, customers, and students, Mary Searcy Bixby and E. David Spong were recently honored at the 29th Annual Baldrige Quest for … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige Events, Business, Education, Leadership, Performance Results, Workforce Focus | 1 Comment