Author Archives: Christine Schaefer

11 Examples of How the Baldrige Excellence Framework Strengthens K-12 Schools

By Christine Schaefer The first two U.S. public school districts to earn Baldrige Awards—the nation’s highest honor for U.S. organizations that achieve excellence—showed that role-model performance can be achieved in elementary and secondary education schools and systems of wide-ranging sizes, … Continue reading

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12 Examples of How Baldrige Executive Fellows Are Leading Innovation

By Christine Schaefer Do you remember reading here a few years ago about the manufacturing company that, drawing on the Baldrige Excellence Framework, initiated a strategy to engage senior leaders of competitor companies to share ideas and benchmark performance so … Continue reading

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Engaging Physicians in Changing Organizations: A Baldrige Fellow’s Systems Approach

Posted by Christine Schaefer As a U.S. health care executive, Eric Moll has observed firsthand what he describes as the “massive shifts in health care delivery and payment” occurring throughout the nation in recent years. When Moll became a Baldrige … Continue reading

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A Doctor Who Launched an Innovative Surgery Center during His Baldrige Fellowship

By Christine Schaefer Dr. Brett Simon’s learning experiences as a Baldrige Executive Fellow in the 2014–2015 cohort paralleled his on-the-job learning at the start of his leadership of a new, groundbreaking cancer treatment facility. In the following interview, he shares … Continue reading

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Baldrige Award Judges’ Panel: Interview with New Member Mary Kay Fyda-Mar

By Christine Schaefer Next Wednesday, the Judges’ Panel of the Malcolm Baldrige National Quality Award will meet to decide which 2017 Baldrige Award applicants will receive site visits as part of the process for identifying national role models. Of the 12 judges on … Continue reading

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