Monthly Archives: April 2017

How Long-Term Care Center Grows Its Own Engagement

Posted by Dawn Marie Bailey By 2022, the Bureau of Labor Statistics predicts that in the United States 19.4 percent more registered nurses (RNs) will be needed to fill vacancies to care for our population, including an increasingly aging population. … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Health Care, Uncategorized, Workforce Focus | 5 Comments

How a Small Textile Distributor Became a Leading Innovator in Its Industry

Posted by Christine Schaefer During the Baldrige Program’s recent Quest for Excellence® Conference, Momentum Group, a 2016 Baldrige Award recipient, described key practices that have helped it become a leading innovator in its industry. Momentum Group Design Director Shantel McGowan … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Baldrige Events, Customer Focus, Small Business | Tagged , | Leave a comment

Two Inspirational Leaders Honored for Commitment to Excellence

Posted by Dawn Marie Bailey For their leadership that has inspired performance excellence in their organizations and benefited their workforces, customers, and students, Mary Searcy Bixby and E. David Spong were recently honored at the 29th Annual Baldrige Quest for … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige Events, Business, Education, Leadership, Performance Results, Workforce Focus | 1 Comment

To Invent Your Organization’s Future, Experiment, Question, Sometimes Fail     

Posted by Dawn Marie Bailey Create an innovation advantage for your organization by letting go of industrial-age principles, embracing imagination, and experimenting even if you might fail, said Polly LaBarre, co-founder and director of Management Lab (MLab) and co-founder of … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Events, Business, Customer Focus, Health Care, Leadership, Operations Focus, Performance Results, Uncategorized | 2 Comments

It’s Like Sampling and Buying Jam

Posted by Harry Hertz, the Baldrige Cheermudgeon This is about strategic thinking. However, I need to preface it with a story. It all started with an NPR broadcast recently that discussed data from a TED talk by Sheena Iyengar. In … Continue reading

Posted in Baldrige Criteria, Business, Operations Focus, Performance Results, Strategic Planning | Tagged , , , , | 4 Comments