Monthly Archives: February 2017

The Quest for “Audacious Excellence”

Posted by Dawn Marie Bailey At the upcoming 29th Annual Quest for Excellence® Conference, Pete Reicks, Senior Vice President, Enterprise Performance Excellence for Baldrige Award recipient Elevations Credit Union, will be presenting, he says, on something truly “audacious”: the credit … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results | 1 Comment

Want to Improve Education? Why Process Management Matters

By Christine Schaefer Since Pewaukee School District in Wisconsin earned a Baldrige Award in 2013, its superintendent, JoAnn Sternke, has often conveyed the benefits of the Baldrige Excellence Framework for U.S. education organizations. Through her presentations at best-practice-sharing conferences and … Continue reading

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It Started Out About an Award, It Ended Up About Operational Improvement

Posted by Dawn Marie Bailey Throughout the almost 30-year history of the Baldrige Award, high-achieving organizations that might already be tops in their industries have been attracted to the idea of winning this highest, national, Presidential award for organizational performance … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Performance Results, Uncategorized | Leave a comment

Does Managing for the Long Term Pay Off?

Yes, say Dominic Barton, James Manyka, and Sarah Keohane Williamson in an HBR.com article. They describe new research showing that U.S. “companies that operate with a true long-term mindset have consistently outperformed their industry peers since 2001 across almost every … Continue reading

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The Emergent Organization, Strategy, and Innovation

Posted by Harry Hertz, the Baldrige Cheermudgeon According to Beth Comstock, we are in an emergent era, characterized by a constant state of evolution, in which complexity can arise from simplicity and order emerge from chaos. As Vice Chair of … Continue reading

Posted in Baldrige Criteria, Business, Leadership, Operations Focus, Strategic Planning, Uncategorized | Tagged , , | 3 Comments