Yearly Archives: 2017

How Baldrige Makes America Better, State by State

By Christine Schaefer Between 2005 and 2016, nine national role models identified through the annual Baldrige Awards have been organizations in Texas. During the same period, that state provided 80 applicants for the national Baldrige Award, which, in turn, provided … Continue reading

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What You Can Learn from a Baldrige Award-Winning School

By Christine Schaefer In 2015, the Charter School of San Diego (CSSD)—part of a public school system—became the first school of its kind to earn a Baldrige Award. (Baldrige Award recipients in the education category over the previous 14 years … Continue reading

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Being Remarkable from the Boardroom to the Bedside

Posted by Dawn Marie Bailey “Remarkable” means extraordinary, uncommon, worthy of notice or attention, unusual. Would you use that word to describe your place of work? How about your hospital? Now imagine how much more confidence you would have in … Continue reading

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Baldrige: Answering the Call for Competitiveness

Posted by Dawn Marie Bailey The U.S. Council on Competitiveness recently released its 30th annual report—self-described as a “clarion call” for the 45th president of the United States. The nonpartisan council is composed of corporate CEOs, university presidents, labor leaders, and national laboratory … Continue reading

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Engaging Customers through a Relationship-Based Approach

By Christine Schaefer Southcentral Foundation (SCF) has garnered national attention as a high-performing health care organization whose relationship-based approach to care may provide a means for U.S. hospitals and systems to improve patient outcomes and reduce costs. As president and … Continue reading

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