Yearly Archives: 2017

Is Your Bench Ready? Six Reasons That It May Not Be

Posted by Dawn Marie Bailey Succession planning is a common topic that comes up in any Baldrige assessment, which explores an organization’s strengths and opportunities for improvement. The term “succession planning” shows up several times in the 2017–2018 Baldrige Excellence Framework as … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Business, Health Care, Leadership, Uncategorized, Workforce Focus | 1 Comment

Yes, You Can Learn about Ethics from a Car Dealer

By Christine Schaefer Reading in the news recently about fatal car accidents traced to recalled, faulty airbags heightened my appreciation of the 2016 Baldrige Award-winning small business Don Chalmers Ford. This car dealership near Albuquerque, New Mexico, has distinguished itself by … Continue reading

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Why Not an Engaged, Family-Based Workforce to offer Exceptional Health Care?

Posted by Dawn Marie Bailey “Why not me . . . to be extraordinary?” asked Kendra LaCour-Ramey, director of medical staff services at Baldrige Award recipient Memorial Hermann Sugar Land Hospital, during a recent Baldrige Quest for Excellence© Conference session. … Continue reading

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How Long-Term Care Center Grows Its Own Engagement

Posted by Dawn Marie Bailey By 2022, the Bureau of Labor Statistics predicts that in the United States 19.4 percent more registered nurses (RNs) will be needed to fill vacancies to care for our population, including an increasingly aging population. … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Health Care, Uncategorized, Workforce Focus | 5 Comments

How a Small Textile Distributor Became a Leading Innovator in Its Industry

Posted by Christine Schaefer During the Baldrige Program’s recent Quest for Excellence® Conference, Momentum Group, a 2016 Baldrige Award recipient, described key practices that have helped it become a leading innovator in its industry. Momentum Group Design Director Shantel McGowan … Continue reading

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