Monthly Archives: October 2016

When Kindness and Compassion Are Part of a Disruption

Posted by Dawn Marie Bailey If you are dissatisfied with your health care, can you get some money back? And if a health care organization was giving a money-back guarantee, how would you feel about its willingness to stand behind … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Customer Focus, Health Care, Leadership, Performance Results | Leave a comment

Ten Blogs about Leadership (and the Baldrige Excellence Framework)

By Christine Schaefer Baldrige staff bloggers are busy this season! We are finalizing the 2017-2018 Baldrige Excellence Framework, the 2017 Examiner Application, the 2017 Baldrige Award Application Forms (online), communications for the forthcoming Baldrige Award recipients, feedback reports for the 2016 … Continue reading

Posted in Baldrige Criteria, Leadership | Tagged | 1 Comment

The Jobs of the Future: How Can We Help?

Posted by Dawn Marie Bailey The Baldrige Program was created to help manufacturers be more competitive, and it has endorsed Manufacturing Day for years, doing what it can to help connect Baldrige community members, especially schools, with manufacturers and to promote … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Business, Customer Focus, Manufacturing, Operations Focus, Performance Results, Strategic Planning, Uncategorized, Workforce Focus | 1 Comment

A “Best Place to Work” with a Culture of Caring

By Christine Schaefer It may not surprise anyone that Baldrige Award-winning Sutter Davis Hospital is on the 2016 list of “Best Places to Work in Health Care” recognized by Modern Healthcare. The 2013 Baldrige Award recipient has made its “Culture of Caring” … Continue reading

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Judging Organizations for America’s Highest Award for Excellence

By Christine Schaefer Fifteen organizations recently received site visits as part of the evaluation process for the 2016 Malcolm Baldrige National Quality Award. Those finalists had already proven they are relatively high-performing businesses, nonprofits, and education or health care organizations. … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Events | Tagged | 2 Comments