Monthly Archives: August 2016

Baldrige Award Judges’ Panel: Interview with New Member Tammy Dye

Posted by Christine Schaefer Four new judges were appointed to the Judges’ Panel of the Malcolm Baldrige National Quality Award this year. Following is an interview of Tammy Dye, who is chief quality officer and vice president of clinical services for Schneck … Continue reading

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“Advice for the Path to Business Performance Excellence”

Posted by Dawn Marie Bailey Amid the peaks of the Rocky Mountains and among the dramatic canyons and whitewater rapids of the Colorado River, there is a state that takes its business performance excellence seriously. In an exclusive ebook, underwritten by Baldrige … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Performance Results | Leave a comment

More Recognition for Health Care CEO of Baldrige Award Recipient

By Christine Schaefer Becker’s Hospital Review recently named Nancy Schlichting, CEO of the 2011 Baldrige Award-winning Henry Ford Health System, on a list of “17 of the Most Interesting People in Healthcare.” The accompanying write-up, by Mary Rechtoris and Laura Dyrda, … Continue reading

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“Just Doing Nothing Gets You Nothing”

Posted by Dawn Marie Bailey When just beginning something—be it a journey for improvement or an initiative to ensure you are prepared and fortified for unavoidable challenges—it’s best to start small, just one step at a time. At the upcoming Baldrige regional … Continue reading

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Accelerating a Common Culture, Especially after Mergers, Acquisitions

Posted by Dawn Marie Bailey Nearly three years ago, my health system merged with another system in our market [but] . . . we still occasionally hear “we/they” comments, particularly among the longer-tenured staff. What suggestions can you provide in addition to what … Continue reading

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