Monthly Archives: July 2016

“A Bold Vision for Community Health”: Use Framework to Align Resources, Improvements

Posted by Dawn Marie Bailey  Teenage pregnancy, obesity/lack of physical activity, drug use, and student drop-out rates are all issues on which Baldrige Award recipient Charleston Area Medical Center Health System (CAMCHS) has been working directly with its community for … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige News, Customer Focus, Health Care, Leadership, Measurement, Analysis, and Knowledge Management, Nonprofit, Performance Results | Leave a comment

The Organizational Profile: Most Valuable Preface Ever Written?

By Christine Schaefer What are your main product offerings? What is the relative importance of each to your success? What mechanisms do you use to deliver your products? What are your stated mission, vision, and values? What are your organization’s … Continue reading

Posted in Uncategorized | 6 Comments

Baldrige for Detection and Prevention of Corporate Espionage

Posted by Dawn Marie Bailey Sitting deep in the basement of the FBI in Washington, D.C., reading the personal files and dossiers of J. Edgar Hoover, Donald Fisher became fascinated with intelligence and organizational security. Fisher, one of the first researchers … Continue reading

Posted in Baldrige Criteria, Business, Measurement, Analysis, and Knowledge Management, Operations Focus, Workforce Focus | Leave a comment

A Pillar of the Baldrige Community

Posted by Christine Schaefer Dr. James Tew is widely respected within the Baldrige community in his home state of Texas. He also is held in high regard for his contributions to the Baldrige Performance Excellence Program (BPEP) starting from the … Continue reading

Posted in Baldrige Award Recipients, Baldrige Events, Baldrige State & Local Programs | 3 Comments

The Baldrige Hockey Puck

  Posted by Harry Hertz, the Baldrige Cheermudgeon I recently had a conversation with some of the Baldrige Program staff about the new Baldrige Framework diagram issued in 2015, and sometimes referred to as the “Baldrige Hockey Puck.” The conversation … Continue reading

Posted in Baldrige Criteria | Tagged , , , | 7 Comments