Monthly Archives: May 2016

Pink: Are Organizations Working Against the Greater Human Nature?

Posted by Dawn Marie Bailey Daniel Pink, author of five books about changing the world of work, recently offered attendees at the 28th Annual Quest for Excellence® Conference insights on what science tells us about what motivates people on the … Continue reading

Posted in Baldrige Award Recipients, Baldrige Criteria, Leadership, Workforce Focus | 2 Comments

Sustainability: Health Care and Baldrige

Posted by Dawn Marie Bailey “Baldrige has helped us create sustainability for the future,” writes Dr. Glenn Crotty, Jr., executive vice president and chief operating officer of Charleston Area Medical Center, part of Baldrige Award recipient Charleston Area Medical Center … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Health Care, Operations Focus, Performance Results, Uncategorized | 1 Comment

Effective Use of Social Media

Posted by Harry Hertz, the Baldrige Cheermudgeon In 2013, the Baldrige Criteria for Performance Excellence started asking questions related to an organization’s use of social media. An emphasis was placed on effective use of social media. In the early days … Continue reading

Posted in Baldrige Criteria, Customer Focus, Operations Focus, Uncategorized, Workforce Focus | Tagged , , | 1 Comment