Monthly Archives: June 2015

A Baldrige Fellow Engages Employees via a “Galactic Communication Strategy”

Posted by Christine Schaefer The following interview highlights how 2014 Baldrige Executive Fellow Steven J. Kravet, M.D., M.B.A., F.A.C.P., has drawn on cross-sector learning from leaders of Baldrige Award-winning organizations to advance his health care organization’s performance. As head of … Continue reading

Posted in Health Care, Leadership, Workforce Focus | Tagged , , | Leave a comment

Complex Data Science at the Kentucky Derby and Other Uses of Baldrige

Posted by Dawn Marie Bailey With the Belmont Stakes this weekend and a potential triple crown victory after more than 30 years, today, I’m writing a short blog, which is pretty unusual for me. But that’s because I came across … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Business, Performance Results | 2 Comments

Of Jurors, Students, and Patients

Posted by Harry Hertz, the Baldrige Cheermudgeon I wasn’t going to write about my recent experience, but further reflection compels me to share some thoughts. I recently fulfilled part of my civic responsibility by serving on a circuit court jury. … Continue reading

Posted in Baldrige Criteria, Customer Focus, Education, Health Care, Workforce Focus | Tagged , , , , , , | 2 Comments