Monthly Archives: April 2015

How a Role-Model Nonprofit Nurtures Employee Performance

By Christine Schaefer If you want to foster talent and ultimately grow leaders in your organization, “culture is key.” That’s what you can learn from Baldrige Award-winning Elevations Credit Union. And that was a core message of the organization’s chief … Continue reading

Posted in Award Recipients, Community, Sector Focused, Self-Assessing, Uncategorized | Tagged , , , , | Leave a comment

Collins on Baldrige as a SMAC Recipe, Discipline, Creativity, and Paranoia

Posted by Dawn Marie Bailey Last week, Jim Collins, an author who has sold more than 10 million book copies worldwide, was a featured guest on the radio show “Performance Excellence USA.” Co-hosts Julia Gabaldon, president/CEO of Quality New Mexico, … Continue reading

Posted in Award Process, Events, and Training, Baldrige Excellence Framework (Criteria), Community, Uncategorized | 4 Comments

Insights from Leaders of 2014 Baldrige Award Recipients (Part 2)

Read the first part of this series that features 2014 Baldrige Award recipients PricewaterhouseCoopers Public Sector Practice and St. David’s HealthCare. Posted by Dawn Marie Bailey Award recipients during the leadership plenary of the Baldrige Program’s Quest for Excellence® Conference … Continue reading

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Sustainability Hits Top Five CEO Challenges

Posted by Harry Hertz, the Baldrige Cheermudgeon In the recently released Conference Board Report, CEO Challenge 2015, sustainability was listed among the top five challenges for the first time. Although it was in the top five, there were regional differences, … Continue reading

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Insights from Leaders of 2014 Baldrige Award Winners (Part 1)

Posted by Christine Schaefer “If we’re not getting better faster than our competitors, then we’re losing ground.” (Scott McIntyre, PricewaterhouseCoopers (PwC) Public Sector Practice [PSP] US Leader) “Values are really the culture of our organization.” (David Huffstutler, St. David’s HealthCare … Continue reading

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