Monthly Archives: March 2015

What Excites Juilliard Students and Brain Surgeons Alike (Insights to Make Your Organization World-Class)

Posted by Christine Schaefer Think you need gifted people in your organization to succeed? Or that sheer hard work is bound to deliver your desired results? Either way, think again. Geoff Colvin, Fortune magazine senior editor-at-large and author of Talented … Continue reading

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Leading from the Back

Posted by Dawn Marie Bailey A shepherd is a person who tends, herds, feeds, or guards herds of sheep. Because sheep eat grass, clover, and other pasture plants, they can’t stay stagnate in one pasture for too long. The environment … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Health Care, Leadership, Performance Results, Uncategorized, Workforce Focus | 2 Comments

Creating an Organizational Scorecard for the United States Golf Association

Posted by Christine Schaefer Every year a new cohort of Baldrige Executive Fellows gains intensive knowledge about leading organizations to excellence through cross-sector, peer-to-peer learning hosted at the sites of Baldrige Award recipients. The following interview with Rand Jerris, Ph.D., … Continue reading

Posted in Leadership, Measurement, Analysis, and Knowledge Management, Nonprofit, Performance Results, Strategic Planning | Tagged , | 2 Comments

Why Support Use of the Baldrige Framework?

Posted by Dawn Marie Bailey Why the American Hospital Association (AHA) believes that using the Baldrige Health Care Criteria can help hospitals get better faster was explained recently in an audio podcast by Gene O’Dell, vice president for strategic planning … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Health Care, Leadership, Performance Results, Uncategorized | Leave a comment

The Word Is Out and It Starts with “H”

Posted by Harry Hertz, the Baldrige Cheermudgeon There have been many studies and articles over the years about characteristics of successful CEO’s. I tried to summarize some of these characteristics, with a Baldrige spin, in 2013 with A Sense of … Continue reading

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