Monthly Archives: February 2015

Where Baldrige Makes Financial Services Better

Posted by Christine Schaefer Last year, two financial services organizations earned national recognition as Baldrige Award winners: Elevations Credit Union (ECU), headquartered in Boulder, Colorado; and PricewaterhouseCoopers Public Sector Practice (PwC PSP), based in the Washington, D.C. metropolitan area. No … Continue reading

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PricewaterhouseCoopers U.S. Public Sector: A Milestone in its Quality Story

Posted by Dawn Marie Bailey In 2014, PricewaterhouseCoopers Public Sector Practice (PwC PSP) became the first large service organization to win the Malcolm Baldrige National Quality Award in 15 years. But according to Scott McIntyre, managing partner and leader of PwC … Continue reading

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The Donny and Marie Osmond of Baldrige Award Winners?

Posted by Christine Schaefer Here’s a question for those who have noted the very different settings of the latest two Baldrige Award recipients in health care: Do they bring to mind Donny and Marie Osmond for you, too? That analogy … Continue reading

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