Monthly Archives: November 2014

A Focus on Quality in China: A Baldrige Examiner Shares Insights

Posted by Christine Schaefer In late October, longtime Baldrige examiner Miriam Kmetzo traveled to Suzhou, China, to attend and speak at the 6th Quality Forum for Academics and Innovation. Kmetzo gave a presentation at a session that featured four quality … Continue reading

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Baldrige Examiners: Patriots, Community Members, Elite Quality Professionals

Posted by Dawn Bailey In 1987, when the development of a national quality award was assigned to scientists at the National Bureau of Standards (NBS), first Baldrige Program director Curt Reimann had a dilemma. How do you recruit quality experts … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige Examiners, Baldrige News, Baldrige State & Local Programs, Business, Customer Focus, Education, Health Care, Leadership, Manufacturing, Measurement, Analysis, and Knowledge Management, Nonprofit, Operations Focus, Performance Results, Small Business, Strategic Planning, Uncategorized, Workforce Focus | 4 Comments

Weber is the Baldrige Award of the Dairy Industry

After reading a press release announcing the latest Weber Award winners, and noting that the Weber is modeled after the Baldrige Award, I reached out to Peter Horvath (president and CEO) and Chuck Yarris (director of quality and food safety) … Continue reading

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Ten Reasons Small Businesses Benefit from the Baldrige Criteria, Part III

Note: As the third in a three-part series, this blog continues the examples of how small businesses are benefiting from using the Baldrige Criteria. See part I and part II. Prioritization of Improvements The small number of paid staff members … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management, Nonprofit, Operations Focus, Performance Results, Small Business, Strategic Planning, Uncategorized, Workforce Focus | Leave a comment

Using the Baldrige Framework: 16 Do’s and Don’ts

Posted by Christine Schaefer A few years ago, we published an introductory book about the Baldrige Criteria for Performance Excellence, Baldrige 20/20. Our aim was to build understanding of the framework and its benefits among senior leaders of businesses and … Continue reading

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