Monthly Archives: October 2014

Ten Reasons Small Businesses Benefit from the Baldrige Criteria, Part I

Posted by Dawn Marie Bailey Note: This blog is the first in a three-part series on how small businesses are benefiting from using the Baldrige Criteria. In the Baldrige Criteria for Performance Excellence, small business owners are finding a tool … Continue reading

Posted in Baldrige Award Process, Baldrige Award Recipients, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management, Nonprofit, Operations Focus, Performance Results, Small Business, Strategic Planning, Uncategorized, Workforce Focus | Leave a comment

Tips from Baldrige Award-Winning Health Care Organizations

Posted by Christine Schaefer The following have been compiled from interviews of presenters at the Baldrige Program’s 26th Annual Quest for Excellence® conference. How to Foster Physician Leadership: Appoint a physician champion who is a trusted peer to recruit physicians … Continue reading

Posted in Baldrige Award Recipients, Baldrige Events, Health Care | Tagged , | Leave a comment

Start Quickly in Just One Area, In this Case, Workforce Management

Posted by Dawn Marie Bailey As evidence of ways that frameworks can be used for planning and continuous improvement, a recently posted paper “Using the Baldrige Criteria for Observatory Strategic and Operations Planning” demonstrates how the Baldrige Criteria for Performance … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Measurement, Analysis, and Knowledge Management, Nonprofit, Strategic Planning, Uncategorized, Workforce Focus | Leave a comment

Tips from Baldrige Award-Winning Businesses

Posted by Christine Schaefer The following have been compiled from interviews of presenters at the Baldrige Program’s 26th Annual Quest for Excellence® conference. How to Get Started Using the Baldrige Framework: Communicate: Make sure you have the support of senior … Continue reading

Posted in Baldrige Award Recipients, Baldrige Events, Business, Manufacturing, Small Business | Tagged , | Leave a comment

Baldrige Proves Inspirational for Small Business Owner

Posted by Dawn Marie Bailey For veterinarian Dr. Rona Shapiro, running a small business can be challenging. “Many times, I’m the person pushing the broom, and being the veterinarian, and answering the phone. We all work very hard. . . … Continue reading

Posted in Baldrige Award Process, Baldrige Criteria, Baldrige State & Local Programs, Business, Customer Focus, Leadership, Measurement, Analysis, and Knowledge Management, Nonprofit, Operations Focus, Performance Results, Small Business, Strategic Planning, Uncategorized, Workforce Focus | Leave a comment